the pitfall of ecom sales events

It’s a hot October noon.

As I wandered out of my office, juggling what to eat for lunch, I looked up and saw…

McDonald’s

“An ice coke sounds like a great idea.”

But when I pushed open the glass door, I immediately sensed something was wrong. The restaurant felt…

…empty?

“That’s weird. It’s usually super full by lunch.”

I looked around, and instantly noticed why – 

The summer deal BOGO is over.

Just like everyone, I shook my head and left.

McDonald’s (in Taiwan) has been running SO MANY discount offers recently that most people have zero incentive to eat there unless there’s a special deal.

This isn’t surprising.

“The customer isn’t an idiot. She’s your wife.” – David Ogilvy

Your customers are smart. When your prospects know you run a lot of sales… they stop buying at full price.

BUT…

Let’s look at an opposite example.

I’ve personally experienced a unique brand… who also runs a sales promotion every single month. (sometimes two)

In addition…

This brand is very aggressive in its promo.

(it sometimes broadcasts 9+ emails in ONE day on the closing cart)

YET – 

CUSTOMERS LOVE THIS BRAND.

Customers cheer as they get more “sales emails” and eagerly buy at full price the day after a flash sale.

So… what’s the difference?

I’ll share the answer with you in the upcoming emails.

(and also share a case study on how I used the same strategy to help a food & beverage e-commerce break their historical record in August… almost matching their 2024 BFCM half-a-month-long sales figure)

To be continued…
– WYH